From Business Process Outsourcing to Business Process Utility
The goal of the Gruppo Engineering in setting up EngO was to overcome the limitations of traditional outsourcing as a way to reduce costs by outsourcing non-core assets, transform the enterprise back-office into a "business wheel" through increased process efficiency, and improve data quality, and the speed and efficiency of data availability.
In the last decade technological innovation, development of financial culture and laws changes aiming at the safeguard of customer in terms of his own awareness, brought about a substantial change in business process within the financial market. This process sped up after 2008 financial crisis.
EngO aims to respond to market needs through a model based on expertise developed in business processes, ability to "design" integrated services to support core business of financial intermediaries, and a slim/efficient delivery (Lean Delivery).
In the Compliance section we underline all those activities that work to support the customers' business, while not being specifically devoted to it (regulatory changes, auditing, administration, HR management). The Business section holds all the activities offered by EngO to directly support the customer's business lines (opening of current accounts, funds supply, credit cards issue).
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